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Contact us

You can contact us via messenger by clicking on the "Send us a message" button or if you are on a mobile device, the messenger icon at the bottom of your screen.

Alternatively please fill in the contact form below and we will reply as soon as possible.



For general enquiries and to send us your hair journey stories or before and after photographs, please email us at:

For retailer and sales enquiries please email us at:

To contact our customer service department, please email us at:

If you have a hair loss related question, please email our consultant at:



Freephone: 0800 772 0411


Terms and conditions


My Hair Secret (Preston & Fylde Ltd), Clitheroes Lane, Preston, Lancashire, United Kingdom, PR4 1SE

My Hair Secret is a trading style of Preston & Fylde Ltd